FAQs

  • Can I make a change to an order? 

As long as your order has not been processed are shipped, we are happy to make any requested changes. Please reach out to us at info@casaubeauty.com. Please note, we are unable to cancel any orders.

 

  • Do you accept returns? 

We have a 7 day return policy. After return, we will provide you with equivalent store credit. 

Rest assured each items is inspected carefully for defects prior to shipment.

Please check out our size cart and description for sizing information before purchase. If you still unsure about your size, please do not hesitate to reach out to us for further assistance.

 

  • What is your shipping policy?

All items are shipped via USPS. 

All items are processed and shipped within 1-3 business days. 

 

  • Do you shipped international?

Yes we are please to offer international shipping to our customers, Please see below for information. 

 

  • What are your shipping rates? 

Standard domestic shipping within the US is $8 for all orders up to $100 

Standard Domestic shipping within the US is free for all orders over $100 

Shipping within North American (Canada and Mexico) is $25 

Shipping within Europe and all other areas not mentioned above is $35